Automower® Support Center

If you decide to take care of the preparations and winter storage yourself, here is a list of things to consider.

• Don't mow the grass too short before winter. Longer grass will be better protected during the cold weather.
• Ensure the robotic lawn mower is fully charged and turned off before storing it for winter.
• Keep GeoFence* active if you store the robotic lawn mower within the set GeoFence area. If you move it outside of the area, disable GeoFence before turning the product off.
• Clean the robotic lawn mower and the charging station: perform thorough cleaning of the body, chassis, blade disc and all other moving parts.
• Change blades and screws.
• Carry out a general inspection: for example, check the condition of wear parts, such as lower front wheel bearings. Rotate the wheels and listen for any squeaking. Contact your dealer for spare parts and assistance.
• Unplug the power supply and store it in a dry and frost-free place.
• Safely store and organize the wire connectors using Automower® Connector box. It is a good idea to tag the wires with wire labels. This makes it easier to reconnect the wires correctly in the spring.
• Store the robotic lawn mower and the charging station indoors in a dry environment above freezing point.
• Keep the product on all of its wheels and on level ground during storage, or use an Automower® Wall Hanger. Automower® Wall Hanger is produced especially for storing your Automower® robotic lawn mower and the charging station. It is available as an accessory and is perfect for winter storage.

*Available on selected models.

For information on winter storage, click here.

If charging station was removed:

• Return charging station

• Connect wires

• Connect 110 volt power cord

• Check for green light on charging station

For more information on rewiring the charging station, click here.

 If charging station was not removed:

• Connect 110 volt power cord

• Check for green light on charging station

1. Check cutting blades and replace if needed.
2. Charge mower.
3. Confirm time and date on mower.
4. Confirm schedule on mower (or in Automower® Connect app).
5. Allow mower to start on next schedule. 

A blue flashing light has two potential causes. First, check the connections to the charging station and ensure they aren't loose. If still flashing blue after this step, you have a broken boundary wire. Walk the perimeter of the boundary wire to locate the break and repair. For help repairing a broken boundary wire, click here.

The spiral cutting setting is most likely enabled. When Automower® detects taller grass than average, it will work in a systematic spiral pattern to correct the height.

The weather timer measures blade motor resistance based on the rate at which your grass grows seasonally. If the mower doesn't detect grass that needs cutting, it will park itself.

Automower® must be fully charged to leave the charging station. If Automower® is fully charged and not mowing, it is related to your mowing schedule. Your programmed operating schedule can be found in the Automower® Connect app.

It is recommended to replace your blades every 2 months for optimal mowing results and low energy usage. This can vary dependent on grass type and yard size. Note: All blades and screws should be replaced simultaneously to obtain a balanced cutting system. Need blades? Click here to purchase.

Automower® is low-maitenance, but replacing worn or damaged parts is recommended for optimal results and safety reasons. Blades and screws must be replaced on a regular basis. Keep the under side of the Automower® free of grass clippings and debris.

No light means there is no power to the charging station. First, check that the power supply is plugged into a working 110V outlet. Next, check that the other end of the power supply is plugged into the low voltage cable, and the low voltage cable is plugged into the charging station. 

You may have a break in the boundary wire. Check the light in the charging station. If flashing blue, you have a break in the boundary wire.

Yes, this can be modified in the Accessories Setting menu on the Automower®, or in your Automower® Connect app.

Yes, Automower® works independent of the Automower® Connect app and can be controlled using the menu on Automower®.

Contact Automower® Support at 833-991-ROBO M-F 9am-6pm EST, Sat 10am-2pm EST.