Where to find the serial number on your Automower® robotic lawn mower
To register your Automower® robotic lawn mower, find spare parts or get support, you’ll often need the serial number and product number (also called the article number or PNC). This article provides step-by-step instructions for locating this information on your mower, charging station and within the various Husqvarna apps, including the Automower® Connect app. For other Husqvarna products, see our general guide on finding serial numbers and product data: Find serial number, model name and other product data on Husqvarna products.
Where to find the Automower® serial number and product number
On the product plate on your robotic lawn mower
For Automower® models with a display hatch:
- Open the hatch. The product plate is located underneath.
For Automower® models without a display hatch:
- Check the underside of the mower, near the handle. Before lifting or turning the mower upside down, ensure that it’s powered off.
- Alternatively, look under the top cover of the mower. See an example from an Automower® 310E NERA below.
If you need to remove the top cover, here are step-by-step guides and videos for different Automower® models:
- How to remove the body of Automower® 305, 310 Mark II, 315 Mark II, 405X and 415X
- How to remove the body of Automower® 320 NERA, 430X NERA and 450X NERA
- How to remove the body of Automower® 305E NERA, 310E NERA, 405XE NERA and 410XE NERA
- How to remove the body of Automower® Aspire™ R4 robotic lawn mower
For the charging station:
- The product plate is on the charging station tower.
Product plate example
In the Automower® Connect app
- Select your mower
- Tap Mower details.
- Under Overview, you can find the model name, serial number and firmware version.
In the Husqvarna® Connect app
- Open the app.
- Select your lawn mower.
- Tap Maintenance.
- Select Technical Specification.
On MyPages
If you have registered your mower, some of this data is available on MyPages. Login to MyPages and select your mower to view the information.
One login for all your Husqvarna services
Once you’ve created your account in any of these apps, you can use it to access all of them:
Read more about the Husqvarna Group account.
On the mower’s display
- Go to the menu on your mower’s display.
- Select the Settings symbol.
- Select General > About.
Learn more about the product number or article number, serial number and the Husqvarna ID
Product number or article number
The product number (also called article number or PNC) is a 9-digit number (usually starting with 5 or 9) that identifies the product model.
Serial number
The serial number is a unique code that includes production date and sequence number. Serial number formats and the information they include can vary between products.
Some examples:
- 202701755 — YYWWNNNNN
- 20221612345 — YYYYWWNNNNN
- 112221X123456 — MMDDYYletterNNNNNN
Y = Year
W = Week
DD = Day of the month
N = Sequence number
Husqvarna ID and QR code
Some Husqvarna products come with a Husqvarna ID (HID)—a unique code that helps identify your product. You can use it to register your product on MyPages or add it to apps like Husqvarna Connect.
What the HID looks like
Example: HID: 967864000SNY2020374011238
This code includes:
- [967864000] Product number/Article number
- [SNY] Production line ID
- [2020] Production year
- [37] Production week
- [4] Day of the week, 1–7, Monday to Sunday
- [01123] Sequence number
- [8] Validation number
What about the QR code?
Many products also have a QR code that you can scan with your phone to access the same product details—such a serial number, product number and registration information.
Need more help?
If you are having trouble locating your product’s serial number or other details, please contact your local Husqvarna dealer.
