Lease Plus Initial Disclosure
This information relates to the activities undertaken by Husqvarna UK Limited
Who Regulates Us?
Husqvarna UK Limited is authorised and regulated by the Financial Conduct Authority (FRN 724585).
You can check this information on the FCA register by visiting www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.
What Products do we Offer?
Husqvarna UK Limited provides both regulated and unregulated hire agreements as owner.
Product Suitability
You should ensure that our agreement is suitable for your needs. You are encouraged to review other products and providers by researching on the high street, in the media and online.
Affordability
You should assess the monthly payments you are required to make throughout the agreement and ensure you are able to meet these obligations and other obligations you already have without suffering undue hardship. Your credit rating could be adversely affected if you do not make payments when due which could make it harder or more expensive for you to access finance facilities in the future.
Understanding our Products and Documents
You should make sure you have sufficient time to assess the information given to ensure the funding option offered is suitable for you and meets your requirements. You should seek further explanations and ask questions if needed to fully understand the documents you are given. If you have any health issues, difficulty in understanding information or there are any recent life events that could affect your ability to fully understand the information and documentation. Please advise us accordingly if this is the case and we can then proceed with your requirements in the most appropriate way.
What will you have to pay us for this Service?
You will not make any payment to us for processing an application. All charges that you will pay will be clearly shown on the agreement and we do not receive any commission for our activities as a hire provider.
What to do if you have a Complaint
If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. If you wish to register a complaint, you can contact us at contact.uk.cs@husqvarnagroup.com or the following address by post:
Husqvarna Customer Services, Husqvarna UK Ltd, Preston Road, Aycliffe Industrial Park, Newton Aycliffe, County Durham, DL5 6UP
If your complaint is not resolved to your satisfaction, you may be able to refer it to the Financial Ombudsman Service, whose contact details can be found at www.financial-ombudsman.org.uk
Confidentiality and Data Protection
Throughout the process of administering services for you we will need to collect personal information from you and pass this information to one or more third party organisations in order for them to supply any services you request. This may include sharing your information with credit reference agencies and other companies for use in credit decisions and fraud prevention. To see our privacy policy, which details how your information will be processed and your rights, please click here or see our website for details.