Husqvarna Fleet Services™4/11/2024
User roles and permissions in Husqvarna Fleet Services™
Husqvarna Fleet Services™ offers three distinct user roles, each with specific permissions and access levels:
1. Manager
- Responsibilities: Handles account settings and adds users.
- Access: Full access to all functionalities.
2. Technician
- Responsibilities: Manages machine installations, maintenance, settings, service logs and firmware updates.
- Access: Full access to all machine functionalities.
3. Operator
- Responsibilities: Accesses basic machine controls and reads information about the machines.
- Access: Limited to the Husqvarna Fleet Services™ mobile app.
Permissions overview
The permissions for each role vary between the web portal and the mobile app, as detailed in the tables below.
Company management
| Web | ||
| Action | Manager | Technician |
| Invite users | X | |
| Manage gateways | X | X |
| Download machine data | X | X |
| Upgrade subscription | X | |
| Edit company information | X | |
| Approve terms and conditions | X | X |
Machine management
| Web | Mobile app | ||||
| Action | Manager | Technician | Manager | Technician | Operator |
| Add sensors or machines | X | X | X | X | |
| Manage sensors or machines | X | X | X | X | |
| View machine usage | X | X | X | X | X |
| View carbon footprint | X | X | |||
| View machine list | X | X | X | X | X |
| View machine details | X | X | X | X | X |
| Start and stop Automower® | X | X | X | X | X |
| Set Automower® cutting height | X | X | X | X | |
| Schedule Automower® | X | X | X | X | |
| View maintenance data | X | X | X | X | X |
| Set maintenance reminders | X | X | X | X | |
| Edit maintenance data | X | X | X | X | |
| Update machine firmware | X | X | |||
Was this article helpful?
Need more assistance?