EPOS™ Support by Wire for lawn areas with weak satellite signal
EPOS™ Support by Wire is a feature designed to enhance the performance of your Automower® NERA robotic lawn mower equipped with EPOS™ technology. By installing a physical loop wire around areas with weak satellite coverage, you can significantly reduce the risk of operational interruptions, for example in areas with narrow passages or near dense trees.
Compatible Automower® models
Support by Wire is available for Automower® NERA robotic lawn mowers equipped with an EPOS™ Plug-in (except 435X AWD NERA):
- 305E NERA
- 310E NERA
- 405XE NERA
- 410XE NERA
- 320 NERA
- 430X NERA
- 450X NERA
Ensure you have the latest firmware update installed on your mower.
Step-by-step guide: Using EPOS™ Support by Wire in wireless installations
1. Position the boundary wire
The loop wire should be placed at least 2 metres/7 feet outside the problem area. This will ensure that your robotic lawn mower reconnects with the satellite and establishes an accurate position.
2. Install the boundary wire and connect it to the charging station
Follow this detailed guide to install the boundary wire: How to install the boundary wire in an Automower® installation.
3. Enable Support by Wire in the Automower® Connect app
Once the boundary wire is installed, you can enable the EPOS™ Support by Wire function. To do this, open the Automower® Connect app and navigate to Settings> Accessories > EPOS™ Support by Wire > Enable.
4. Extend the boundary wire if needed
If the mower continues to stop in a part of the work area or if the product cannot leave the Support by Wire area, you may need to extend the wire further into the work area with good satellite signal.
EPOS™ Support by Wire and virtual boundaries
EPOS™ Support by Wire only works within the boundaries of a virtual installation. The wire can be placed in a part of a work area or in an area where you have installed a transport path, but it cannot be used to extend the work area (Image 1) or to create a separate work area outside of the virtual boundaries (Image 2).
Image 1
Image 2
What happens if there is a wire break?
If the boundary wire breaks, the mower will continue to work as if EPOS™ Support by Wire were disabled. A warning message will appear in the Automower® Connect app, and the charging station light will flash blue.
How to repair a wire break
To repair a wire break, follow our guide: How to repair a wire break in an Automower® installation.
Can several areas of the lawn be connected with EPOS™ Support by Wire?
If there are several areas in your lawn where the satellite signal is suboptimal, several support areas can be created in one loop. The maximum loop length is 800 metres/2,625 feet.
EPOS™ Support by Wire and the charging station
The charging station docking point must be placed in an area with an unimpeded sky view. Do not place the charging station and docking point in an area with weak satellite coverage, since EPOS™ Support by Wire will not compensate for the poor satellite signal.
Transport path support
If your robotic lawn mower has issues when following a transport path in an area with weak satellite coverage, EPOS™ Support by Wire can give support to the transport path. For best navigation results, ensure the transport path is as wide as possible.
EPOS™ Support by Wire and stay-out zones
EPOS™ stay-out zones are used to prevent the mower from entering sections of the lawn where it is not allowed to mow. In areas with weak satellite signal, the accuracy of these virtual boundaries may be compromised. We therefore strongly recommend that you create a boundary wire island around virtual stay-out zones in areas with weak satellite signal.
However, it is important to remember that a boundary wire island alone will not prevent the mower from entering the area. An EPOS™ stay-out zone is always required for this purpose.
EPOS™ Support by Wire and mowing patterns
Systematic mowing
When systematic mowing is selected, if the robotic lawn mower loses the satellite signal in an area of the lawn with EPOS™ Support by Wire, it will stop at the boundary wire. It will continue mowing once the satellite signal is recovered.
Irregular mowing
When irregular mowing is selected, the robotic lawn mower will continue to mow within the area defined by the boundary wire, even if the satellite signal is lost.
For personalised assistance with your Automower® robotic lawn mower, please contact your local Husqvarna dealer.
