Automower® robotic lawn mower not following scheduled cutting times
There are several reasons why your Automower® robotic lawn mower may not be operating according to schedule. Here is a guide to help you identify and resolve these issues.
| Cause | Effect | Action | Where to change the setting |
|---|---|---|---|
| The mower needs charging | The mower returns to the charging station when the battery is low and resumes operation once sufficiently charged. | No action required. If the operating time between charges is shorter than normal, the battery may need replacing soon. | No action |
| The START button is not pushed | The mower will be parked until you select a new operating mode. | Select Start > Resume on main area. |
|
| The mower is set to operate on a secondary area | After mowing a secondary area, the mower must be set back to Main area for the schedule to apply. | Select Start > Resume on main area. |
|
| The mower is parked until further notice | This command overrides the schedule. The mower will be parked until you select a new operating mode. | Select Start > Resume on main area. |
|
| The mower is parked for a specified duration (minutes, hours or days) | This command overrides the schedule. The mower will be parked for the specified time and will start operating according to schedule after the specified time. | Select Start > Resume on main area. |
|
| The mower has been started for a specified duration (minutes, hours or days) | This command overrides the schedule. The mower will operate according to its built-in mowing and charging cycle during the specified time and will start operating according to schedule after the specified time. | Select Start > Resume on main area. |
|
| Weather Timer is activated | The Weather Timer feature automatically adapts cutting intervals to grass growth. If the grass hasn’t grown enough, the mower will return to the charging station, overriding the schedule. | Disable the Weather Timer or change its sensitivity. |
|
| The mower is in standby mode (Today’s mowing complete) | The product has a maximum mowing time each day. The actual operating time can vary due to several factors, such as the layout of the work area, the grass growth and the age of the battery.
| This is normal and no action is required. | No action |
| Frost Guard is activated | If Frost Guard is activated, the mower will not start if the temperature is below 5°C/41°F. | Disable Frost Guard. |
|
| Automower® Smart Routine is activated | Some Automower® Smart Routines may override the schedule. | Disable the Automower® Smart Routine or edit the settings. |
|
| IFTTT applet is activated | IFTTT applet activated for your product (by yourself or another Automower® Connect user) can park the product, overriding the schedule. | Disable the IFTTT applet or edit the settings. | Log in to http://ifttt.com |
| The battery is outside of the temperature threshold | The mower will not operate if the battery temperature is too high or too low. | Ensure that the charging station is in a shaded area and avoid operating the mower in extreme temperatures. | No action |
| The mower is not charging | The mower does not charge enough to operate despite standing in the charging station. | Contact your dealer. | No action |
| Incorrect time settings | The mower’s clock or schedule may be incorrect. | Set the clock and adjust the start and stop times. | Product display > Settings > General > Time & date |
Charging station inside a stay-out zone (For models supporting AIM or EPOS Technology) | If the charging station is located in a stay-out zone, it will prevent the mower from operating. | Adjust the stay-out zone to ensure that the charging station is not within it. | Automower® Connect > Map > Select map object > Edit |
Depending on your Automower® model and specifications, some information may not apply to your product.
