User roles and permissions in Husqvarna Fleet Services™

Husqvarna Fleet Services™ offers three distinct user roles, each with specific permissions and access levels:

1. Manager

  • Responsibilities: Handles account settings and adds users.
  • Access: Full access to all functionalities.

2. Technician

  • Responsibilities: Manages machine installations, maintenance, settings, service logs and firmware updates.
  • Access: Full access to all machine functionalities.

3. Operator

  • Responsibilities: Accesses basic machine controls and reads information about the machines.
  • Access: Limited to the Husqvarna Fleet Services™ mobile app.

Permissions overview

The permissions for each role vary between the web portal and the mobile app, as detailed in the tables below.

Company management

Web
ActionManagerTechnician
Invite usersX
Manage gatewaysXX
Download machine dataXX
Upgrade subscriptionX
Edit company informationX
Approve terms and conditionsXX

Machine management

WebMobile app
ActionManagerTechnicianManagerTechnicianOperator
Add sensors or machinesXXXX
Manage sensors or machinesXXXX
View machine usageXXXXX
View carbon footprintXX
View machine listXXXXX
View machine detailsXXXXX
Start and stop Automower®XXXXX
Set Automower® cutting heightXXXX
Schedule Automower®XXXX
View maintenance dataXXXXX
Set maintenance remindersXXXX
Edit maintenance dataXXXX
Update machine firmware XX
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