Husqvarna Fleet Services™04/11/2024
User roles and permissions in Husqvarna Fleet Services™
Husqvarna Fleet Services™ offers three distinct user roles, each with specific permissions and access levels:
1. Manager
- Responsibilities: Handles account settings and adds users.
- Access: Full access to all functionalities.
2. Technician
- Responsibilities: Manages machine installations, maintenance, settings, service logs and firmware updates.
- Access: Full access to all machine functionalities.
3. Operator
- Responsibilities: Accesses basic machine controls and reads information about the machines.
- Access: Limited to the Husqvarna Fleet Services™ mobile app.
Permissions overview
The permissions for each role vary between the web portal and the mobile app, as detailed in the tables below.
Company management
Web | ||
Action | Manager | Technician |
Invite users | X | |
Manage gateways | X | X |
Download machine data | X | X |
Upgrade subscription | X | |
Edit company information | X | |
Approve terms and conditions | X | X |
Machine management
Web | Mobile app | ||||
Action | Manager | Technician | Manager | Technician | Operator |
Add sensors or machines | X | X | X | X | |
Manage sensors or machines | X | X | X | X | |
View machine usage | X | X | X | X | X |
View carbon footprint | X | X | |||
View machine list | X | X | X | X | X |
View machine details | X | X | X | X | X |
Start and stop Automower® | X | X | X | X | X |
Set Automower® cutting height | X | X | X | X | |
Schedule Automower® | X | X | X | X | |
View maintenance data | X | X | X | X | X |
Set maintenance reminders | X | X | X | X | |
Edit maintenance data | X | X | X | X | |
Update machine firmware | X | X |
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