Automower® Support Center
Find all the help you need for you robotic mower here.
Automower® - Support FAQ
What does a blue flashing light on the charging station mean?
What does a blue flashing light on the charging station mean?
A blue flashing light has two potential causes. First, check the connections to the charging station and ensure they aren't loose. If still flashing blue after this step, you have a broken boundary wire. Walk the perimeter of the boundary wire to locate the break and repair. For help repairing a broken boundary wire, click here.
Why is my mower cutting in circles?
Why is my mower cutting in circles?
The spiral cutting setting is most likely enabled. When Automower® detects taller grass than average, it will work in a systematic spiral pattern to correct the height.
What is the purpose of the weather timer?
What is the purpose of the weather timer?
The weather timer measures blade motor resistance based on the rate at which your grass grows seasonally. If the mower doesn't detect grass that needs cutting, it will park itself.
Why isn't my mower leaving the charging station?
Why isn't my mower leaving the charging station?
Automower® must be fully charged to leave the charging station. If Automower® is fully charged and not mowing, it is related to your mowing schedule. Your programmed operating schedule can be found in the Automower® Connect app.
How often do I need to change my blades?
How often do I need to change my blades?
It is recommended to replace your blades every 2 months for optimal mowing results and low energy usage. This can vary dependent on grass type and yard size. Note: All blades and screws should be replaced simultaneously to obtain a balanced cutting system. Need blades? Click here to purchase.
What kind of maintenance is required throughout the season?
What kind of maintenance is required throughout the season?
Automower® is low-maintenance, but replacing worn or damaged parts is recommended for optimal results and safety reasons. Blades and screws must be replaced on a regular basis. Keep the under side of the Automower® free of grass clippings and debris.
What does it mean if I have no light on the charging station?
What does it mean if I have no light on the charging station?
No light means there is no power to the charging station. First, check that the power supply is plugged into a working 110V outlet. Next, check that the other end of the power supply is plugged into the low voltage cable, and the low voltage cable is plugged into the charging station.
Why did my mower stop in the middle of the yard?
Why did my mower stop in the middle of the yard?
You may have a break in the boundary wire. Check the light in the charging station. If flashing blue, you have a break in the boundary wire.
My headlights are always on. Can I turn them off?
My headlights are always on. Can I turn them off?
Yes, this can be modified in the Accessories Setting menu on the Automower®, or in your Automower® Connect app.
Will Automower® still work if it is not connected to my Automower® Connect app?
Will Automower® still work if it is not connected to my Automower® Connect app?
Yes, Automower® works independent of the Automower® Connect app and can be controlled using the menu on Automower®.
I need help with my mower, what can I do?
I need help with my mower, what can I do?
Contact Automower® Support at 833-991-ROBO M-F 9am-6pm EST.
Contact Automower® Support
Call 833-911-ROBO from M-F 9am-6pm EST.