Automower®11/02/2024

My Automower® robotic lawn mower has been stolen. What should I do?

If your Automower® robotic lawn mower has been stolen, we recommend you report it to the police, your local dealer and your home insurance provider.

Report the theft to the police

File a report to the police.

Note the case number of your report.

Report the theft to your local dealer

For Husqvarna to know that your product has been stolen, we need you to report the theft to your local dealer.

Your dealer will ask for the following information:

  • Serial number
  • Product model
  • What date the product went missing
  • What is missing (both the robotic lawn mower and the charging station or only the robotic lawn mower?)
  • Case number of the police report

If a customer comes to the dealer with a product that is reported as stolen, the dealer will ask for a proof of purchase or ownership and, if needed, contact the police.

Where do I find the serial number, model name and other product information of my Automower® robotic lawn mower?

Contact your home insurance provider

Many home insurance policies will cover robotic lawn mowers as standard.

Contact your home insurance provider to see if your robotic lawn mower is insured and if you can get compensation for the loss.

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